Reliefpay

For NGO-run aid programmes

Offline vouchers.
Local support.

Give people a reusable card to spend at local shops, even where internet access is unreliable. Your NGO controls the allowance, keeps the funds and pays shops directly.

Currently in testing. Card issuance, repeat reloads and field use still need validation before a live programme. Read the testing status.

Illustrative programme card. Not a bank card.

How your programme works

See the full process
  1. Issue the cards

    Register recipients and issue cards at a connected station, with an allowance and PIN.

  2. Shop locally

    Recipients check the amount, enter their PIN and tap at an approved shop. They don’t need a smartphone.

  3. Review and pay

    Shop phones sync when connected. Your team reviews purchases, pays shops and exports records.

Purchases are designed to work offline; registration and reloads need a connected station. The complete workflow must pass hardware testing before field use.

Plan a small pilot.

Help shape a focused evaluation for your NGO. We welcome international enquiries and will assess suitability for your location.

  1. Agree the scopeOne operating area, one currency and domestic shop payments.
  2. Validate the hardwareCheck card issuance, repeat reloads and recovery before field use.
  3. Decide whether to launchAgree costs, responsibilities and how the pilot will be evaluated.

Our aim is to help smaller NGOs and foundations unlock more aid for the people they serve.

Plan a pilot

An enquiry is not an order or a commitment to launch.

Where testing stands

The purchase and PIN flow has been completed on physical test hardware. Issuance, repeat reloads, read-back and recovery still need validation. No field pilot or savings are claimed.

See the testing status

Starter kit R12 500 · indicative equipment price

  • 50 programme-ready cards and five spares
  • A supported USB reader, demo card and operating guides
  • A 90-minute remote handover and 30 days of email support

Software access, hosting, duration and ongoing support must be agreed in the written pilot scope. Delivery, printing and applicable taxes are quoted separately.

Pricing and kits
Download sample report (XLSX, 19 KB)

Fictional transactions, balances and shop-payment records for your finance team to review.

Sector research

Why delivery costs matter

CALP research estimates how better delivery could help existing funding reach more people.

Aid that could be used more efficiently each year
US$ 1.1–3.3bn
Additional people that funding could reach
Up to 60 million

Sector-wide estimates, not ReliefPay results or guaranteed savings.

Source: CALP Network, Show Me the Money (2026)
What is behind these figures?

The study analysed 1,203 programmes, covering US$11.4 billion in aid from 2014–2025. These two figures describe the same potential gain: changing delivery methods, scale and partnerships could help existing funding reach more people.

This is not a comparison of ReliefPay with other systems. CALP does not endorse ReliefPay. Costs must be considered alongside people’s choice, safety and access to support; a higher transfer share alone does not prove a better programme.