Reliefpay
§ Pilot partners · For humanitarian organisations

Run a pilot. Keep the receipts.

ReliefPay is deployed under direct agreements with humanitarian organisations. We are not a self-serve SaaS. Each deployment is configured to a specific programme, a specific donor, and a specific operating context.

01 — Fit

Who we work with.

ReliefPay works best for organisations that already run cash and voucher assistance (CVA) programmes and want stronger operational transparency and audit defensibility.

  • Programme type
    Conditional or restricted cash transfers, voucher programmes, multi-purpose cash (MPC) with vendor restrictions. Unrestricted cash transfers are out of scope: if the programme doesn't constrain spend, our constraints add no value.
  • Programme scale
    From 50 recipients upward. The platform has no technical ceiling; below 50 the overhead isn't worth your finance team's time.
  • Organisation maturity
    Established NGOs with existing MEAL processes, a finance lead, and at least one technical or operations staff member who can manage a pilot console, data export, and vendor settlement reconciliation. First-time CVA implementers should run a traditional pilot first, not a digitisation pilot.
  • Donor environment
    Programmes funded by donors that accept digital and on-chain reporting. Most major donors (ECHO, BHA, FCDO, SIDA) do; a few don't. We can help you check.
  • Operating context
    Active humanitarian response, preparedness programmes, or long-running cash-for-work schemes. The live demo is best suited to mobile-phone-reachable populations; the North Star v2 field target adds cheap cards, secure signing cards, and optional fingerprint cards after hardware validation.
02 — Deployment

What a pilot looks like.

A first deployment runs ten to sixteen weeks from signed agreement to programme close. That includes programme setup, vendor onboarding, recipient registration, live proof testing, settlement reconciliation, and a report suitable for your donor and auditor.

  1. Stage 01

    Scope & funding

    Weeks 1–3

    Agreement signed. Programme parameters set: recipient count, entitlement size, vendor categories, spend window, proof boundary, and local settlement workflow. One person on your finance team trained.

  2. Stage 02

    Vendor onboarding

    Weeks 2–5

    Local vendors identified with your field team. Each vendor onboarded: terminal set up, settlement details collected for manual local-fiat payout, compliance checks completed, and demo/vendor records configured.

  3. Stage 03

    Recipient registration

    Weeks 4–7

    Recipient cases entered into the operator console. Recipient devices linked. First allocations made. Recipients receive assistance and begin spending at approved vendors.

  4. Stage 04

    Live programme & report

    Weeks 5–16

    Programme runs with live Sepolia proof where appropriate and offline-claim scaffolding clearly labelled. At close, reports cover assistance issued, redeemed, reviewed, by category, by region, by vendor, with proof links and settlement status kept distinct.

03 — Your side

What you commit to.

  • One named programme lead with authority to make decisions during deployment.
  • A finance lead who can manage programme funding, reconciliation, and vendor local-fiat settlement records. Approximately two hours of training; no prior crypto experience required.
  • Existing recipient verification and case-management processes. We integrate with those; we do not replace them.
  • A willingness to share programme learnings, in anonymised form, in a joint case study. Your name can be kept confidential.
  • Transparent communication about what works and what doesn't. Pilots are how we both learn.
04 — Our side

What we commit to.

  • Platform access, deployment setup, and direct engineering support throughout the pilot.
  • A named technical lead on our side for the duration of the programme.
  • Documentation and training for your programme and finance teams.
  • Transparent pricing that respects the principle that recipients never pay. Pilot pricing is modest and negotiated per deployment; we can discuss subsidies where funding is tight.
  • Compliance with the commitments on our principles page, binding on the product regardless of commercial pressure.
§ Get in touch

Tell us about the programme.

Write to hello@reliefpay.org. If you can include a short note on the programme type, recipient count, region, and donor, we can tell you within a week whether ReliefPay is the right fit and what a pilot would look like. No pitch deck, no sales call required.

On pricing

We do not publish a price list. Pilot pricing is set per deployment based on programme scale, duration, and context. We never charge recipients, we never take a cut of assistance, and we subsidise pilots where donor funding is constrained.

Funders, foundations, and institutional donors: if you want to sponsor a pilot deployment for an NGO partner, write to hello@reliefpay.org.

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