01
Set up the programme
The NGO defines the assistance, shops, and schedule. On a connected station, each card is registered and its balance and recipient PIN key are written to the physical card.
How ReliefPay works
Your NGO runs the programme.
ReliefPay supplies the cards, software, and remote handover. Your team controls the funds, recipients, shops, connected card sessions, and domestic payments. In the shop, the physical card keeps balance and PIN decisions working offline.
Physical card
Allowance credential
PIN keyon card
Offline debitchip checked
Backendsyncs later
Shop screen
Card accepted offline
Then the phone syncs the claim for NGO review and vendor payment.
Connected setup. Offline spending. Local settlement.
ReliefPay hands over one clear operating loop. Your team runs each step and keeps control from first card to final report.
02
Serve people offline
The shop enters the amount, the recipient enters the PIN, and the physical card approves or declines the debit without needing a connection.
03
Sync, pay, and prove
The phone syncs accepted claims. The NGO reviews the records, pays shops through its domestic finance route, and exports programme evidence.
What never changes.
A simple programme still needs firm boundaries. These are the responsibilities and technical rules ReliefPay must never blur.
01
The physical card holds the offline balance and enforces the PIN.
02
Initial registration and every reload use a connected card station.
03
An accepted offline purchase stays accepted while the phone waits to sync.
04
The NGO holds programme funds and pays shops through its domestic finance route.
05
Only reviewed claims enter the NGO's shop-payment workflow.
06
The agreed card and reload workflow is checked on programme hardware before live use.
07
The NGO chooses recipients and shops and remains responsible for safeguarding and compliance.
08
ReliefPay supplies the tools and support; it does not run the field programme.
Clear roles. No hidden operator.
Recipient
One reusable card and PIN. No smartphone, crypto wallet or one-time voucher code required.
Shop
A simple Android terminal: amount, PIN, tap, clear result.
NGO team
Choose recipients and shops, run connected card sessions, pay shops, and own the evidence.
ReliefPay
Supply cards, software, remote handover, and support. We do not hold programme funds or make field decisions.