Reliefpay
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Equipment and support

Equipment for a planned pilot.

Compare the equipment and support options for your evaluation. Choose an option to include in your enquiry; availability and hardware validation must be confirmed before field use.

For a first programme

Programme starter kit

Cards, a reader and a remote handover for your first programme.

R12 500once-off

Indicative price, before delivery and applicable taxes

  • One supported USB reader
  • 50 programme-ready cards and five spares
  • Demo card, inventory template and operating guides
  • 90-minute remote handover and 30 days of email support

Available to discuss. Issuance and repeat-reload testing must pass before deployment.

Enquire about this option

For technical evaluation

Evaluation kit

A technical evaluation kit, not a kit for distributing live assistance.

R3 500once-off

Indicative price, before delivery and applicable taxes

  • 25 compatibility-tested blank DESFire cards
  • One supported USB reader
  • Evaluation guide

Not yet available. Depends on the source release and self-provisioning guide.

Ask about availability

For existing programmes

Programme-ready card

Additional or replacement cards for an NGO with a supported card station.

R185/ card

Indicative price, before delivery and applicable taxes

  • Compatibility-tested DESFire card
  • ReliefPay preparation and quality assurance
  • No recipient identity, PIN or programme allowance before NGO issuance

Minimum 25 cards. Availability and delivery dates are confirmed in your quote.

Enquire about this option

Optional support

Managed Support

Optional hosting and technical support for one active programme.

R3 500/ month

Indicative price, before delivery and applicable taxes

  • Managed hosting, backups and updates
  • One programme and up to 150 active cards
  • Two-business-day email response
  • One 45-minute operating clinic each month

Month-to-month, after any support period included with your starter kit.

Enquire about this option

What happens after you enquire

  1. Tell us your organisation, programme context, quantities and delivery region. Do not include beneficiary information.
  2. We discuss suitability, hardware testing, stock, delivery and the support you need.
  3. Software access, hosting, duration and ongoing support are agreed in the written pilot scope before a quote. An enquiry creates no order, payment, shipment or provisioning action.

You can also email hello@reliefpay.org.

Plan a pilot

Before cards reach recipients

Programme-ready cards contain no recipient identity, PIN or programme allowance before NGO-controlled issuance. Your NGO registers recipients, sets allowances and PINs, and reloads cards at a connected station.

Cards record a programme allowance, not bank money. Your NGO retains programme funds and pays shops itself.

Check the current testing status

Equipment is one part of the budget.

The starter includes a remote handover and 30 days of email support. Optional managed hosting and support are separate, as are your NGO’s assistance funds, staff time, shop training, phones and connectivity. Agree the arrangements after the initial support period before committing.

See pricing and ongoing costs

Indicative prices. Delivery, custom printing and applicable taxes are quoted separately. Quotes are valid for 14 days.