Completed on test hardware
Offline purchase with a PIN
The card-held purchase and PIN flow has been completed on physical test hardware.
Development and testing
What has been tested
ReliefPay is still in development. This page separates completed hardware testing from the work needed before a live programme.
No field savings are claimed yet. A pilot will need to assess reliability, cost and people's experience, alongside their safety and access to assistance.
Published status
Completed and outstanding work
These are development milestones, not a certification of readiness for every programme or device.
Not yet physically proven
NGO-run recurring reload station
Issuance, repeat reloads, read-back checks and recovery still need to be validated on the programme hardware.
Not yet completed
End-to-end field pilot
ReliefPay does not yet claim field savings or comparative results. There is no completed field pilot to cite.
In preparation
Public-source release
The repository remains private until its licence, security and clean-release checks pass.
Evaluating a pilot
Measure cost and recipient experience.
CALP frames value for money through economy, efficiency, effectiveness and equity. ReliefPay will use Total Transfer Ratio as one cost-efficiency measure: transferred assistance value divided by total programme cost. It will also report access, reliability, dignity, accountability and protection.
CALP is an evidence source and a discussion contact. It is not a confirmed ReliefPay partner and does not endorse ReliefPay.
What a pilot should measure
- Transferred and redeemed assistance value, reported separately
- Total Transfer Ratio and ReliefPay-added cost per recipient
- Setup, training, support and reconciliation hours
- Successful redemption, retry, exception and unreconciled-claim rates
- Offline availability, sync conflicts and duplicate-spend outcomes
- Recipient travel, time, accessibility and out-of-pocket cost
- Vendor price and quality variance, plus settlement time
- Complaints, resolution time, privacy, safeguarding and protection incidents
Choosing the right approach
When cash may be more suitable
ReliefPay is for settings where voucher restrictions are justified or connectivity makes conventional digital delivery unreliable. The technology should not create a voucher programme where unrestricted cash would better meet people's needs.