Reliefpay

Evidence before claims

Measure the value. Publish the limits.

ReliefPay aims to increase the share of programme resources reaching intended recipients while safeguarding effectiveness, equity, dignity and accountability.

ReliefPay will compare a pilot with the NGO's existing voucher workflow. It will not claim to outperform cash, promise the highest possible percentage, or treat lower cost as success if dignity, equity, protection or programme effectiveness suffers.

Current proof status

What is true today.

Status changes only when evidence exists. Calendar dates alone do not turn a gate into proof.

Proven

Real-hardware offline PIN purchase

The card-held purchase and PIN flow has been completed on physical test hardware.

Not yet physically proven

NGO-run recurring reload station

The repeatable issue, reload, read-back and recovery workflow remains a hardware gate.

Not yet completed

Referenceable field pilot and comparative TTR

ReliefPay does not yet claim field savings, a recipient-value uplift or a comparative result.

In preparation

Public-source release

The repository remains private until its licence, security and clean-release checks pass.

CALP-aligned frame

Efficiency is not the whole value.

CALP frames value for money through economy, efficiency, effectiveness and equity. ReliefPay will use Total Transfer Ratio as one cost-efficiency measure: transferred assistance value divided by total programme cost. It will also report access, reliability, dignity, accountability and protection.

CALP is an evidence source and a discussion contact. It is not a confirmed ReliefPay partner and does not endorse ReliefPay.

Comparative pilot scorecard

  • Transferred and redeemed assistance value, reported separately
  • Total Transfer Ratio and ReliefPay-added cost per recipient
  • Setup, training, support and reconciliation hours
  • Successful redemption, retry, exception and unreconciled-claim rates
  • Offline availability, sync conflicts and duplicate-spend outcomes
  • Recipient travel, time, accessibility and out-of-pocket cost
  • Vendor price and quality variance, plus settlement time
  • Complaints, resolution time, privacy, safeguarding and protection incidents

Context before technology

Sometimes cash is the better answer.

ReliefPay is for settings where voucher restrictions are justified or connectivity makes conventional digital delivery unreliable. The technology should not create a voucher programme where unrestricted cash would better meet people's needs.