01
Prepare the card
The operator loads the programme balance and recipient PIN key onto the physical card.
ReliefPay is card-first aid. The balance and PIN are written to the physical card, so approved shops can serve people even when signal is weak.
Physical card
R100.00
Shop screen
Card accepted offline
Then the phone syncs the claim for NGO review and vendor payment.
The public story should be this simple. Everything else is an admin control behind the scenes.
01
The operator loads the programme balance and recipient PIN key onto the physical card.
02
The shop enters the amount, the recipient enters the PIN, and the card approves the offline debit.
03
The phone syncs the claim. The NGO reviews the record and pays the approved vendor.
Trust is not another page. It is the short list of things ReliefPay must never blur.
Balance and PIN live on the physical card.
ReliefPay does not hold NGO programme money.
Offline sales sync before final settlement.
Lost or retired cards can be stopped by the operator.
SDM proof is Lab-proven only; production offline remains gated.
Settlement integrity is Fail-closed: Ready, Review, and Blocked before payout.
Recipient
Card plus PIN. No phone, wallet, queue, or code to remember.
Shop
A simple Android terminal: amount, PIN, tap, clear result.
Operator
Register cards, watch exceptions, export proof, pay vendors.